Request to shift from EBM2.0 to EBM2.1 software/Online EBM

• Official request letter addressed to the Director of Customer Support Unit sent via E-Correspondence System https://ecms.rra.gov.rw/home?lang=en;
• Filled online form (https://myrra.rra.gov.rw/);
• Official letter to close EBM2.0;
• Copy of ID;

1 day

Free

RRA call center 3004

Request to shift from EBM2.0 to EBM2.1 software/Online EBM

• Official request letter addressed to the Director of Customer Support Unit sent via E-Correspondence System https://ecms.rra.gov.rw/home?lang=en;
• Filled online form (https://myrra.rra.gov.rw/);
• Official letter to close EBM2.0;
• Copy of ID;

1 day

Free

RRA call center 3004