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The Rwanda Revenue Authority was established under Law No 15/97 of 8 November 1997 as a quasi-autonomous body charged with the task of assessing, collecting, and accounting for tax, customs and other specified revenues. This is achieved through effective administration and enforcement of the laws relating to those revenues. In addition, it is mandated to collect non-tax revenues.
The Authority is also responsible for providing advice to the Government on tax policy matters relating to revenue collections. It performs other duties in relation to tax administration, as may be directed from time to time by the Cabinet.
RRA vision
“To become a world-class efficient and modern revenue agency, fully financing national needs.”
RRA mission statement
“Mobilise revenue for economic development through efficient and equitable services that promote business growth.”
We are Customer-Focussed:
We treat our customers with fairness and equity,
We cater for our customer needs when delivering services,
We are open to customer concerns, ideas and criticism for our continuous improvement.
We act with Integrity:
We are honest, sincere and have high ethical standards,
We are fair and considerate in our treatment to others,
We show respect, courtesy and tolerance to the views of others,
We are open and work with clarity and consistency in dealing with our customers.
We are Accountable:
We embrace our government given mandate and trust for revenue collection and endeavour to deliver on it
We assume responsibility for our decisions and actions as they affect our customers,
We are open, reliable and transparent in dealings with our customers.
We work as a Team:
We empower our people
We involve our staff
We value team work
We are engaged.
We are Professional:
We commit to provide quality services to our clients
Our work always aims to provide solutions to our clients
We embrace best practice and innovations for continuous improvement,
We demonstrate confidentiality in dealing with our customers,
We commit to work with Passion.
The Structure
This includes the shape and type of the logo in a rose form. The structure symbolizes three elements:
 | -Unity and Equity;
|
Colors
The Colors to the logo which are Green, Blue and Orange symbolizes the following:
Green: Health environment, Harmony, Growth and Prosperity;
Blue: Universal, Light Friendly and Calm;
Orange: Essential, Sincere, Commitment and Strength.
The change logo shall be reflected change in attitude, service delivery, opportunities, best practices and approaches of the tax administrators towards taxpayers.
The Authority was established as part of the reform programme by the Government of Rwanda designed to restore and strengthen the main economic institutions of the country. Additionally, the Government wanted to improve its resource mobilisation capacity while providing the public with better quality and courteous services. In a bid to mobilise more resources the Authority is therefore required to assist taxpayers in understanding and meeting their tax obligations thus raising their compliance.
Mr. BIZIMANA RUGANINTWALI Pascal
Commissioner General
Tel: 0788185523
E-mail: cg@rra.gov.rw
Mr. KALININGONDO Jean-Louis
Deputy Commissioner General
Tel: +250788185502
E-mail: dcg@rra.gov.rw
Mr. MWUMVANEZA Felicien
Commissioner for Customs Department
Tel: 0788185150
E-mail: customs@rra.gov.rw
Mrs. BATAMULIZA Hajara
Commissioner for Domestic Taxes Department
Tel: 0788185503
E-mail: commissioner.domestic@rra.gov.rw
Mr. MAJYAMBERE Felix Aimable
Commissioner for Legal Services and Board Affairs Department
Tel: 0788185513
E-mail :legal@rra.gov.rw
Mrs. INGABIRE KALISA Louise
Commissioner for IT and Digital Transformation
Tel: 0788185505
E-mail: it@rra.gov.rw
Mr. HITIMANA Jean Pierre
Commissioner for Finance Department
Tel: 0788185539
E-mail: commissioner.finance@rra.gov.rw
Dr. MURASI Innocente
Commissioner for Strategy and Risk Analysis Department
Tel: 0788185839
E-mail: corporate.riskmanagement@rra.gov.rw
Mr. KABERA Sam
Assistant Commissioner in charge of Customs Operations
Tel:
E-mail: customs@rra.gov.rw
Ms. GATERA Yvonne
Assistant Commissioner in charge of Customs Operations Support
Tel:
E-mail: customs@rra.gov.rw
Mr. NIWENSHUTI Ronald
Assistant Commissioner in charge of Taxpayer Audit Division
Tel: 0788185506
E-mail: actad@rra.gov.rw
Mr. GAYAWIRA Patrick
Assistant Commissioner in charge of Debt Management Division
Tel: 0788185507
E-mail: debtmgt@rra.gov.rw
Mr. KARASIRA Ernest
Assistant Commissioner in charge of Provincial and Decentralized Revenue Division
Tel: 0788185572
E-mail: dc.regionaltaxes@rra.gov.rw
Mr. KAGAME Charles
Assistant Commissioner in charge of Strategic Intelligence and Investigation Division
Tel: +250 788185509
E-mail: siid@rra.gov.rw
Mr. UWITONZE Jean Paulin
Assistant Commissioner in charge of Taxpayer Services and Communications Division
Tel:0788185512
E-mail: ac.tps@rra.gov.rw
Mr. MUKAMA Denis
Assistant Commissioner in charge of Planning, Research and Statistics Division
Tel: +25078818551
E-mail: planning@rra.gov.rw
Mr. BATAYIKA Emery
Assistant Commissioner in charge of Human Resources Division
Tel: 0788185508
E-mail: hr@rra.gov.rw
Mr. KAZENGA Emmanuel
Assistant Commissioner in charge of Revenue Accounting Division
Tel: 0788185414
E-mail: finance@rra.gov.rw
MR. NGABONZIMA King Geoffrey
Assistant Commissioner in charge of Risk Management and Data Analytics Division
Tel: 0788185839
E-mail: corporate.riskmanagement@rra.gov.rw
Mr. HODARI Enos
Assistant Commissioner in charge of Administration and Logistics Division
Tel: 0788185595
E-mail: administration@rra.gov.rw
Mr. Mbera Rukamirwa Emmy
Assistant Commissioner in charge of Tax Control and Operational Support Division
Tel: +250788185702
E-mail: actcosd@rra.gov.rw
Mr. Kinyunguti Adrien
Assistant Commissioner in charge of Filing and Payment Monitoring Division
Tel: +250788185500
E-mail: acrfp@rra.gov.rw
Mr. Mwebaze Augustine
Single Project Implementation Unit Coordinator
Tel: 5514
Email: spiu@rra.gov.rw
