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The Rwanda Revenue Authority was established under Law No 15/97 of 8 November 1997 as a quasi-autonomous body charged with the task of assessing, collecting, and accounting for tax, customs and other specified revenues. This is achieved through effective administration and enforcement of the laws relating to those revenues. In addition, it is mandated to collect non-tax revenues.
The Authority is also responsible for providing advice to the Government on tax policy matters relating to revenue collections. It performs other duties in relation to tax administration, as may be directed from time to time by the Cabinet.
RRA vision
“To be a model revenue administration optimally financing national needs.”
RRA mission
“To efficiently mobilize revenue and facilitate trade through transparent and innovative services to drive economic growth.”
1. Customer-Centricity
- We treat our customers with fairness
- We tailor our services to our customers’ needs
- We are considerate of Customer concerns, ideas and criticism for continuous improvement
2. Innovation
- We actively explore and embrace emerging technologies
- We are adaptive and resilient to changes
- We promote continuous learning
3. Professionalism
- We exercise confidentiality and privacy while dealing with our stakeholders
- We are impartial and fair in our engagements with customers
- We work as a team
4. We are accountable
- We take responsibility for our decisions and actions
- We demonstrate commitment to achieving set results
- We are open, reliable and transparent in dealings with our customers
5. Integrity
- We are honest, sincere and exhibit high ethical standards
- We are open and work with clarity and consistency in dealing with our customers
- We treat our customers with utmost respect
The Structure
This includes the shape and type of the logo in a rose form. The structure symbolizes three elements:
 | -Unity and Equity;
|
Colors
The Colors to the logo which are Green, Blue and Orange symbolizes the following:
Green: Health environment, Harmony, Growth and Prosperity;
Blue: Universal, Light Friendly and Calm;
Orange: Essential, Sincere, Commitment and Strength.
The change logo shall be reflected change in attitude, service delivery, opportunities, best practices and approaches of the tax administrators towards taxpayers.
The Authority was established as part of the reform programme by the Government of Rwanda designed to restore and strengthen the main economic institutions of the country. Additionally, the Government wanted to improve its resource mobilisation capacity while providing the public with better quality and courteous services. In a bid to mobilise more resources the Authority is therefore required to assist taxpayers in understanding and meeting their tax obligations thus raising their compliance.
NIWENSHUTI RONALD
Commissioner General
Tel: 0788185523
E-mail: cg@rra.gov.rw
DR. MURASI INNOCENTE
Deputy Commissioner General
Tel: +250788185502
E-mail: dcg@rra.gov.rw
Mr. MWUMVANEZA Felicien
Commissioner for Customs Department
Tel: 0788185150
E-mail: customs@rra.gov.rw
Mrs. BATAMULIZA Hajara
Commissioner for Domestic Taxes Department
Tel: 0788185503
E-mail: commissioner.domestic@rra.gov.rw
Mrs. MUTEGARABA Nathalie
Commissioner for Internal Audit and Integrity Department
Tel: 0788185504
E-mail: commissioner.quality@rra.gov.rw
Mr. MAJYAMBERE Felix Aimable
Commissioner for Legal Services and Board Affairs Department
Tel: 0788185513
E-mail :legal@rra.gov.rw
Mrs. INGABIRE KALISA Louise
Commissioner for IT and Digital Transformation
Tel: 0788185505
E-mail: it@rra.gov.rw
Mr. HITIMANA Jean Pierre
Commissioner for Finance Department
Tel: 0788185539
E-mail: commissioner.finance@rra.gov.rw
Mr MUKAMA Denis
Interim Commissioner for Strategy and Risk Analysis Department
Tel: 0788185839
E-mail: corporate.riskmanagement@rra.gov.rw
Mr. KABERA Sam
Assistant Commissioner in charge of Customs Operations
Tel:
E-mail: customs@rra.gov.rw
Ms. GATERA Yvonne
Assistant Commissioner in charge of Customs Operations Support
Tel:
E-mail: customs@rra.gov.rw
Mr. KARURANGA innocent
Acting Assistant Commissioner in charge of Taxpayer Audit Division
Tel: 0788185506
E-mail: actad@rra.gov.rw
Mr. GAYAWIRA Patrick
Assistant Commissioner in charge of Debt Management Division
Tel: 0788185507
E-mail: debtmgt@rra.gov.rw
Mr. KARASIRA Ernest
Assistant Commissioner in charge of Provincial and Decentralized Revenue Division
Tel: 0788185572
E-mail: dc.regionaltaxes@rra.gov.rw
Mr. KAGAME Charles
Assistant Commissioner in charge of Strategic Intelligence and Investigation Division
Tel: +250 788185509
E-mail: siid@rra.gov.rw
Mr. UWITONZE Jean Paulin
Assistant Commissioner in charge of Taxpayer Services and Communications Division
Tel:0788185512
E-mail: ac.tps@rra.gov.rw
Mr. GASANGWA Roy Valence
Acting Assistant Commissioner in charge of Planning, Research and Statistics Division
Tel: +25078818551
E-mail: planning@rra.gov.rw
Mr. BATAYIKA Emery
Assistant Commissioner in charge of Human Resources Division
Tel: 0788185508
E-mail: hr@rra.gov.rw
Mr. KAZENGA Emmanuel
Assistant Commissioner in charge of Revenue Accounting Division
Tel: 0788185414
E-mail: finance@rra.gov.rw
MR. NGABONZIMA King Geoffrey
Assistant Commissioner in charge of Risk Management and Data Analytics Division
Tel: 0788185839
E-mail: corporate.riskmanagement@rra.gov.rw
Mr. HODARI Enos
Assistant Commissioner in charge of Administration and Logistics Division
Tel: 0788185595
E-mail: administration@rra.gov.rw
Mr. Mbera Rukamirwa Emmy
Assistant Commissioner in charge of Tax Control and Operational Support Division
Tel: +250788185702
E-mail: actcosd@rra.gov.rw
Mr. Kinyunguti Adrien
Assistant Commissioner in charge of Filing and Payment Monitoring Division
Tel: +250788185500
E-mail: acrfp@rra.gov.rw
Mr. Mwebaze Augustine
Single Project Implementation Unit Coordinator
Tel: 5514
Email: spiu@rra.gov.rw
